Back in not so distant 2009, one man, with a humble background had a dream, an idea, of owning a business (his 2nd baby ). 4,000+ miles away from home, Dragan Krstic, the 21st-century visionary, wanted to provide the best service and customer experience for everyone in the Dc Metro area.
From his truck and a small 300 sq. ft storage space, he started servicing just a handful of clients, a few jobs a week. Answering the calls, ordering supplies, doing the work, and keeping up the administration of the business, it was all him – in the beginning. With some trial and error but with great help from his amazing clients through online feedback and word of mouth, a few years later his company grew to be an industry leader with over 10+ amazing people in his team in a 4,200 sq. ft. headquarters.
From residential carpet cleaning to commercial services, the expansion included upholstery, hardwood floors, rugs, tile/stone floor cleaning and emergency water damage/mold remediation.
Many do not know, but DNA Pro Cleaning & Restoration (formerly known as DNA Fresh Carpet Care) stands for Dragan ’N’ Arleen’s (his better half and biggest supporter) Pro Cleaning & Restoration.
With huge support from his partners and networking groups, property managers, realtors, his field and office members, he reached more than 3,000 clients a year. Smiling, Dragan says it is just another new beginning.
DNA Pro Cleaning & Restoration is committed to delivering The Best Customer Service experience to everyone who has had the luck to use our Eco-Friendly Services – because not one client deserves less. We respect our clients and treat them the same way we would treat ourselves.
When asked in 2019, where he thought his company would be in 5 years, he simply replied: 30+ members, with one central location and multiple sister locations throughout Virginia, Maryland and Washington DC, reaching more than 10,000 properties and family’s every year!
Time will tell, but DNA’s future is brighter than ever!!
